Custom Domains
Domain not working?
The usual fixes for a domain that won't connect.
- Check the DNS record — it must match the panel exactly (type, host, value). A stray old A/CNAME record on the same host is the most common cause.
- Wait out propagation — DNS changes can take up to 48h globally, though minutes is typical.
- Cloudflare users — set the record to “DNS only” (grey cloud) while connecting.
- Premium lapsed? — custom domains only route while Premium is active.
A tool like dnschecker.org shows whether your record has propagated worldwide.
Didn't find what you needed?
Contact support