Troubleshooting & FAQ

Contacting support

How to reach us and what to include.

Use the Contact page or email us. To help us fix things fast, include:

  • The email address on your Viby account.
  • Your page link (viby.bio/…).
  • What you did, what you expected, and what happened instead.
  • A screenshot if it is something visual.

We usually reply within 24 hours.

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